Privacy
Privacy Policy
This notice explains how Herons House uses information you share when planning a South Africa travel experience.
Information we collect
We may collect your name, contact details, travel preferences, intended dates, party details, and approximate budget when you submit a travel enquiry.
How we use it
We use this information to respond to your enquiry, understand your travel requirements, prepare recommendations, and communicate with you about the experience you asked us to design.
Sharing and retention
We do not sell your personal information. We only share details with trusted travel partners when necessary to prepare or deliver a requested service. We retain enquiry information only for as long as reasonably needed for these purposes or to meet legal obligations.
Your choices
You may ask us to access, correct, or delete personal information associated with your enquiry. You may also ask us to stop contacting you at any time.
Contact
For privacy questions or requests, email hello@herons-house.com.
Last updated: September 2026